WHAT IS IT?
Emotional Intelligence refers to the level at which we are in touch with our feelings and those of others and if we use that knowledge through balancing our emotions to make good choices. EQ is increased by applying a set of healthy emotional management skills. A higher EQ reduces the incidents of communication breakdowns, emotional meltdowns, and emotional shutdowns while producing greater collaboration, communication, and enhanced intimacy or teamwork This combination leads to higher levels of life satisfaction and productivity.
To the point, a person with high emotional intelligence (EQ) cuts through and reduces the palpably hot and the underlying cold "drama" that is both distracting and destructive in our lives---at home and on the job. Extreme and opposite examples of the drama people are the bosses (spouses/friends/others) who always seem on the edge of blowing up (hot drama) and those bosses (spouses/friends/others) who never seem to care about others or anything (cold drama). Cold drama tends to stoke the glowing embers of hot drama and vice-versa.
Our emotional management (or lack of) has important social consequences in our personal and business relationships. When we are in touch with our feelings and respond appropriately (without going over-the-top with an emotional sleeve or a stone-cold aura) and we are in tune respectfully with the emotional state of others around us, we are our best selves and demonstrate a higher level of emotional intelligence.
This emotional processing (of drama) is a factor in all personal and business interactions---it is only a matter of whether we recognize, respect its presence, and respond in an emotionally intelligent manner.
EMOTIONAL MANAGEMENT AND ASSESSMENT OF EMOTIONAL INTELLIGENCE
Dr. Patt has been working successfully with her clients on emotional management and emotional intelligence issues for over 20 years and is a Social & Emotional Intelligence Certified Coach. Recently, she added a tool to her services developed 10 years ago by the Institute for Social and Emotional Intelligence (ISEI) and now offers a scientifically validated and statistically relaible online EQ test, the Social and Emotional Intelligence Profile (SEIP). She believes using the SEIP can shorten the emotional management learning curve of her clients.
Following the comprehensive SEIP, Dr. Patt offers supportive and instructive coaching/consulting services.
HOW CAN I KNOW MY EQ AND CAN EQ BE INCREASED?
Like IQ, our EQ can be measured. Unlike IQ, our EQ can be increased. A preliminary step to maximizing your EQ knowledge is completing a validated assessment (which describes and measures your EQ) such as the Social and Emotional Intelligence Profile (SEIP) followed by a formal evaluation and then acting on the change recommendations through self-improvement or a formal coaching process.
You can get information on costs and signing up for the online SEIP at the St. Louis Emotional Intelligence Center for Testing & Development.
- The Art of Living Consciously by Nathaniel Branden
- Emotional Intelligence by Daniel Goleman
- Flow-The Psychology of Optimal Experience by Mihaly Csikszentmihalyi
- Linking Emotional Intelligence and Performance at Work by Druskat, Sala, and Mount
- Mindfulness and Acceptance by Hayes, Follette, and Linehan
- Quick Emotional Intelligence Activities for Busy Managers by Adele B. Lynn
- Social Intelligence by Daniel Goleman